For general inquiries about permits, inspections, exams, or to make a credit card payment contact:
Toll free phone: 1-866-566-7233 (7:00 am to 4:30 pm, Monday to Friday)
Phone: 778-396-2000 (8:00 am to 4:30 pm, Monday to Friday)
Fax: 778-396-2064
Our head office location is:
505 - 6th Street, Suite 200
New Westminster, BC
V3L 0E1
For general inquiries, you can also contact your regional BCSA office.
Report a non-compliance or safety violation
If you know a company or individual is operating without a permit, or are aware of another safety violation or non-compliance, call 1-866-566-7233 with the details of your report.
If you are reporting a safety incident, please read: Report an incident.
Questions regarding our website
If you are having technical problems or cannot find something on our website, please email webmaster@safetyauthority.ca along with a description or screen shot of your problem and you should have a response from the webmaster.