For general inquiries about permits, inspections, exams, or to make a credit card payment contact:
Toll free phone
(7:00 am to 8:00 pm, Monday to Friday)
Before you call, here are the answers to some frequently asked questions.
505 - 6th Street, Suite 200
New Westminster, BC
Effective December 31 2015, BC Safety Authority will no longer process applications or other requests via fax. Please use email (email@example.com) or our online forms instead. Electrical and gas contractors should use MyConnection.
For general inquiries, you can also contact your regional BC Safety Authority office.
Report a non-compliance or safety violation
If you know a company or individual is operating without a permit, or are aware of another safety violation or non-compliance, call 1-866-566-7233 with the details of your report.
If you are reporting a safety incident, please read: Report an incident.
For all media inquiries contact us during regular business hours:
Questions regarding our website
If you are having problems viewing a page or cannot find something on our website:
Please provide a description or screen shot of your problem if possible.