Contact us

For general inquiries about permits, inspections, exams, or to make a credit card payment contact:

Toll free phone


(7:00 am to 8:00 pm, Monday to Friday)

Before you call, here are the answers to some frequently asked questions. Please note, in order to expedite all your telephone inquiries, all BC Safety Authority office telephone lines will be centralized to one convenient location effective November 13, 2015.  Call us Monday to Friday, 7am to 8pm at 1-866-566-7233.


Head office
505 - 6th Street, Suite 200
New Westminster, BC
V3L 0E1


Effective December 31 2015, BC Safety Authority will no longer process applications or other requests via fax. Please use email ( or our online forms instead. Electrical and gas contractors should use MyConnection.

For general inquiries, you can also contact your regional BC Safety Authority office.

Report a non-compliance or safety violation

If you know a company or individual is operating without a permit, or are aware of another safety violation or non-compliance, call 1-866-566-7233 with the details of your report.

If you are reporting a safety incident, please read: Report an incident.

Media Inquiries

For all media inquiries contact us during regular business hours:

Phone: 778-396-2164

For additional resources about our organization, see Media Releases and Publications.

Questions regarding our website

If you are having problems viewing a page or cannot find something on our website:


Please provide a description or screen shot of your problem if possible.